Scratching your head? Here are some things that we commonly get asked that may assist. Can’t find your answer, take a moment to send us a message and we’ll come back to you fast.
Yes, IM-Notify has been design so that the alert always gets through. You may receive it on your telephone and / or via email. You can also respond to alerts using this media as well.
Yes, using the web console many people that you allow access may administer it.
Yes, using the in built role functionality another person (with appropriate access) may take over your role. You will continue to receive the notifications if you like too.
No, you may use the service anywhere you are.
This really depends on the frequency and type of messages used. In a typical month you could expect the app to use 20 to 30Mb of data
Yes the system has been tested on a number of different WiFi networks and can be fully utilised.
IM-Notify has a comprehensive user friendly web interface that makes removing people simple. Just delete the person and the system automatically updates the user’s device to remove access.
No, as this is a critical service for your business, alerts may be required at any time.
When you install the app you will need to provide permissions for location services, microphone, photo library, camera, notifications, mobile data and storage. These are all required for the best user experience.
Yes the system is still able to reach you as long as you have mobile coverage
You will still receive SMS and email notifications and if you are in WiFi range then you will be able to send alerts as well.
It would be better for people to have the app installed as they can leverage the full power of the service. However they may still be added and just receive SMS etc. Form for users to send emails with enquiries plus contact info like phone number etc.
No the app will use the mobile data network when WiFi is not available